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Weatherbys
telephone: +44 1933 440077   email: ihelp@weatherbys.co.uk
 

Information Technology

Delivering IT products and services consistently, to time, budget, quality and expectation

Weatherbys IT comprises Business Solutions, Product Development, and Service and Support, all reporting to the IT Director and supporting immediate and future Business and IT needs.

Business Solutions
Primary function: To support the systems provided by Weatherbys for the Racing Industry

  • Ensuring that communication between Weatherbys and our client groups (however large or small) is consistent, and that we are constantly alert to customers’ needs and workstyle.
  • Generator of ideas and a conduit for new ideas and enhancements.
  • Involvement from point of concept, through specification, user testing and training, implementation and support for users.

Product Development
Primary function: To deliver consistent and high quality IT Solutions to the Business

  • Developing new systems via full product lifecycle.
  • Support a number of legacy platforms.
  • Offer a Project Management service, supporting Business and IT change both internally and externally.
  • Operates using a skill based matrix managed resource model, providing a responsive and efficient service.

Service and Support
Primary function: Supporting internal and external customers, across various sites, platforms and systems

  • Provides interaction with fault recording and incident management, and responsible for fault delegation or actual resolution where possible.
  • Supports new infrastructure and development.
  • Manages the exchange of data to/from Weatherbys.
  • Runs daily batch schedule which is fundamental to Business success.
  • Manages Disaster Recovery, ensuring appropriate measures in place.

For further assistance, or to find out more, please email us at: ihelp@weatherbys.co.uk

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