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FAQ


Answers to commonly asked questions


FAQ

Answers to commonly asked questions

You will find the answers to some of the our frequently asked questions on this page. If you have a question or concern that is not covered here, please contact the Private Bank team on +44 (0) 1933 304807.

How do I get in touch with Weatherbys?

 - Call the Helpdesk with any questions or queries on +44 (0)1933 304777
 - Send an email to privatebank@weatherbys.co.uk
 - Click on the phone icon in the header area of any page and use the 'Contact Us' button for more options

How can I pay funds into my account?

By cheque: please pay in at any NatWest branch using the paying-in slips at the back of your chequebook, or send a cheque directly to us.

By BACS, Faster Payment, CHAPs or Telegraphic Transfer: please use the bank details below. 

  • UK Payments: Our sort code, 60-93-03, plus your 8 digit account number. 
  • Payments sent from overseas: Your unique account IBAN and SWIFT code WBYSGB22.

Alternatively, please call the Weatherbys Bank Helpdesk on +44 (0)1933 304777.

How do I withdraw funds from my account?

You can withdraw cash at most ATMs using your debit card. You can also withdraw or move funds by cheque, Bank Transfer (within the UK and abroad) or by using Weatherbys Bank online.

How long does it take for a cheque to clear?

Four working days.

Does Weatherbys Private Bank participate in the Account Switch Service?

Weatherbys Private Bank is a full participant in the Account Switch Service. For more information please click here.  


How do I register for online banking?

If you would like to register for Online banking please contact the Helpdesk on +44 (0)1933 304777.

How do I use mobile banking?

If you are registered for Weatherbys Online Banking you can begin using the app (for iPhone, iPad and Android devices) immediately. Simply download the free Weatherbys Mobile Banking app from the relevant app store and follow the steps outlined there to register your device. To sign up for mobile banking your mobile number must be registered against your Weatherbys account.

Does the Bank provide onshore and offshore accounts?

We also provide onshore accounts in a range of major currencies and offshore accounts in partnership with Julius Baer.