With the evolution of online and mobile app banking, you can access your accounts on the move, 24/7.
Whilst we take every measure to ensure that your online and app banking experience with Weatherbys is secure, there are a number of steps you can take to enhance your online protection.
Anti virus Software
Ensure that your computer and devices are kept up to date with security software which can help to protect you from online threats.
When shopping or banking online, any webpage where you are required to enter confidential information such as usernames, passwords and payment details must be secure to protect your personal information. Secure websites are denoted by the prefix https (as opposed to the usual http) and a padlock icon should also be displayed next to the website address bar. If you do not see this when being asked for your payment details, do not continue. Entering unsecure websites can allow hackers to steal your data as you enter the site.
Email scams have become increasingly sophisticated and it can often be difficult to identify a fraudulent email and website from an authentic one.
Security software on your computer and devices can help to protect you against spam and fraudulent emails, but it is also useful to know how to recognise what email scams can look like.
Phishing is the use of fraudulent websites and emails with intent to steal personal data, such as credit card information and passwords. Criminals will send links to websites and/or email attachments that appear to be from a trusted organisation, such as a bank, email provider, known retailer or social media platform. Phishing emails use scare tactics to imply that an urgent action is required from you in order to prevent a negative outcome, such as an account being disabled or a final payment notice. Do not open unknown attachments or emails where you do not know the sender.
Scam emails attempt to draw in the recipient with incredible offers, such as large cash prizes. Other scam emails can include requests for payment of products or services which have not been purchased. Although the sender will not be known to you, the email will try to imply a connection or previous correspondence in an attempt to make the email appear more authentic.
Hoax emails are disguised as communications from a trusted source such as a bank or known retailer. They often include company branding and replicate their common email format. Hoax emails can contain links to the false websites, designed to mirror that of the trusted source, tricking users into entering their username and password and thereby gaining access to further confidential information.
Our advice to you remains
- Be wary of emails from unknown sources.
- Carefully check the sender’s email address which may not be as legitimate as it first appears to be.
- Think carefully before opening an email attachment, even from known senders. If you aren’t expecting an attachment, don't open it without confirming with the sender that it is legitimate.
- Be mindful of false website links. Hovering your mouse pointer over a link will reveal its true destination.
- Never share confidential information by email and be suspicious of any email asking you to do so.
- Trust your instincts – if you are not 100% sure that an email is authentic, it may well be fraudulent.